tj99's Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") is issued by the tj99 platform ("tj99", "we", "us") and applies to the website https://tj99.lat and its associated services ("Services"). This Policy describes what information we collect when you use our Services, how we use that information, with whom we share it, and what steps we take to protect your rights.

By starting to use our Services, you are considered to have agreed to the terms set out in this Policy. If you disagree with any part of this Policy, please refrain from using our Services. This Policy applies specifically to users located in Bangladesh.

tj99 is only for those aged 21 or above. We do not knowingly collect information from minors. If information from a minor is submitted to us, we will delete it immediately.

2 Information We Collect

tj99 may collect the following categories of information:

2.1 Information You Provide Directly

When you register, create a profile, or contact us, you provide certain information yourself. This may include:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Government-issued identity document details for identity verification
• Information related to payment methods (such as bKash, Nagad, Rocket, or bank account details)

2.2 Automatically Collected Information

When you use our platform, our systems automatically collect certain technical information:

• IP address and device identification details
• Browser type, version, and operating system
• Duration of service use and activity logs
• Information collected from cookies and similar tracking technologies
• Referral sources and page navigation patterns

2.3 Transaction-Related Information

Your deposit and withdrawal history, betting activity, and bonus usage records are stored in our systems. This information is used to prevent financial irregularities and ensure secure transactions.

3 Purpose of Using Information

tj99 uses collected information for the following purposes:

1. Account management and identity verification: To confirm your identity and keep your account secure.
2. Service delivery: To smoothly handle deposits, withdrawals, betting, and other gaming activities.
3. Customer support: To resolve your questions or complaints promptly — via 24/7 live chat and email.
4. Security and fraud prevention: To detect and prevent unauthorized access, money laundering, and other financial crimes.
5. Legal compliance: To store and process information necessary for complying with applicable laws and regulations.
6. Service improvement: To analyze user experience and improve the quality of the platform.
7. Responsible gaming: To identify unusual betting patterns and provide support when needed.

We never sell your information to third parties or use it for unnecessary purposes.

4 Information Sharing & Disclosure

tj99 may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

Minimum necessary information may be shared with providers of payment processing (bKash, Nagad, Rocket, and bank transfers), technology infrastructure, and game software to carry out operations. These partners work under our direction and follow their own privacy obligations.

4.2 Legal Obligations

We may be required to disclose information pursuant to a court order, a lawful demand from an investigating authority, or other legal requirements. In such cases we will always aim to provide only the minimum information necessary.

4.3 Business Changes

If tj99 goes through a merger, acquisition, or asset transfer, your information may be transferred to the new entity. We will notify you in advance in such circumstances.

5 Cookies & Tracking Technologies

The tj99 website uses cookies and similar technologies. Cookies are small text files stored in your browser or device. They help improve your experience and ensure security.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the service. They are used to maintain login sessions, perform security verification, and save your preferences. These cookies cannot be disabled.

5.2 Analytical Cookies

These cookies are used to analyze user behavior for the purpose of improving the quality of the service. The information collected is aggregated and kept anonymous and does not reveal personal identity.

5.3 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note, however, that disabling cookies may limit some functionality of the service.

6 Data Security Measures

To ensure the protection of your personal information, tj99 has adopted industry-standard technical and organizational measures:

• SSL encryption: All data transmission between our platform and servers is protected by 256-bit SSL encryption.
• Access controls: Only authorized personnel can access your information for specific required purposes.
• Regular audits: Our security measures are regularly tested and updated.
• Data minimization policy: We collect only the information that is necessary and refrain from storing unnecessary data.
• Secure payments: All financial transactions are processed through encrypted channels.

Please note, however, that it is not possible to guarantee that transmitting information over the internet is entirely secure. We take the utmost precautions, but complete security cannot be assured.

7 Data Retention Period

tj99 retains your personal information only for as long as is reasonably necessary to fulfill the intended purpose:

• Active account information: Retained for as long as your account remains active.
• Transaction records: Retained for a specific period as required by legal obligations.
• Closed account information: Even after an account is closed, information required to settle legal liabilities, resolve disputes, or comply with applicable regulations may be retained for a defined period.

Once the retention period ends, information is securely deleted or anonymized.

8 Your Rights

As a tj99 user, you have the following rights:

1. Right of access: You have the right to request to know what information we hold about you.
2. Right to rectification: You may request that we correct any inaccurate or incomplete information about you.
3. Right to erasure: In certain circumstances you may request deletion of your information, though where legal obligations exist this may not be fully possible.
4. Right to object to processing: You have the right to object to the use of your information for specific purposes.
5. Right to data portability: You may request your information in a structured, machine-readable format.

To exercise any of the above rights, or if you have any questions about them, please contact our support team.

9 Protection of Children & Minors

tj99's services are only for those aged 21 or above. We do not knowingly collect information from minors. We take age verification steps during the registration process.

If you become aware that a minor is using or attempting to use our services, please notify us immediately at [email protected]. We will take the necessary steps promptly.

10 Third-Party Links & Services

Our website may occasionally reference third-party services. tj99 is not responsible for the privacy practices of those third parties. We recommend that you review their own privacy policies.

Payment methods such as bKash, Nagad, Rocket, and bank transfers are operated by independent organizations and have their own privacy policies. Using these services through tj99 may also make their policies applicable.

11 Policy Changes

tj99 may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email address or through a notice on the platform.

Continuing to use our services after a revised policy is published will be considered as your agreement to the updated policy. We therefore recommend that you review this page regularly.

The current version of this Policy will show a "Last updated" date, which is displayed at the top of the page.

12 International Data Transfers

For the purposes of operating our services, your information may be stored or processed on servers outside Bangladesh. For any such transfers, we ensure that the level of protection for your information is maintained as described in this Policy.

For international data transfers, we ensure applicable contractual safeguards and technical security measures are in place.

13 Responsible Gaming & Data Protection

tj99 is committed to responsible gaming. To this end, we monitor patterns in users' gaming activity and provide support when needed. Information collected through this monitoring is used solely for the purpose of protecting users.

If you wish to set your own gaming limits, self-exclude, or take any other protective measures, please visit our Responsible Gaming page or contact our 24/7 support team directly.