Safe & Responsible Gaming

Play responsibly,
enjoy safely

tj99 believes gaming should be an enjoyable experience — and to make sure it stays that way, we are committed to protecting every player.

For ages 21+

Why is responsible gaming important?

Online gaming is a great form of entertainment, but it can lead to problems if not approached mindfully. At tj99, we want every user to know their limits and keep gaming fun — not a source of financial or mental stress.

Gaming should always be played for entertainment, not as a source of income. Before placing a bet, ask yourself: am I playing within my means? Is setting a limit easy for me? If the answer is no, our tools are here to help.

Remember: There is no guarantee of winning in gaming. Placing more bets to recover lost money is a dangerous mindset. tj99 is always on your side — for your protection.

Our platform follows SSL encryption and fair play guidelines. Player safety is our top priority.

Our protection tools

tj99 offers several practical tools to help you play within limits and maintain healthy habits.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount for yourself. Once set, it takes effect immediately, and increasing the limit requires a waiting period.

Time-Out

If you want to take a short break, you can temporarily deactivate your account for a set period. During this time you will not be able to access the platform or place any bets.

Self-Exclusion

Choose self-exclusion for a longer-term break. Once selected, your account will be fully deactivated for a specified extended period and cannot be reactivated during that time.

Bet Amount Limit

Set a maximum amount you can place on each bet. This protects you from placing large impulsive bets that could lead to major losses.

Gaming History Review

View your full betting history, win/loss record, and spending patterns at any time. Understanding your own playing habits makes it easier to make informed decisions.

Age Verification & 21+ Policy

tj99 strictly ensures that only those aged 21 or above can open an account and play on our platform. There is an age verification step during account registration.

If a user opens an account with a false age and this is later proven, the account will be cancelled and the deposited funds may not be returned.

A note for parents: use parental control software on your devices to prevent younger members of your household from accessing this platform.

For ages 21 and above only

Check yourself

If any of the following apply to you, it may be time to seek help:

  • You feel you are spending more than your budget
  • You keep placing bets to try to win back money you have lost
  • You find it hard to stop gaming
  • You are prioritising gaming over family or work
  • You are placing bets with borrowed or loaned money
  • You are hiding your gaming or being dishonest about it
  • You feel anxious or stressed about gaming

Setting financial limits

Minimum Deposit

The minimum deposit amount at tj99 is ৳500 — the same limit applies for every payment method. Start small and understand your limits.

Minimum Withdrawal

For withdrawals, a minimum of ৳1,000 is required. Most requests are completed within 10 to 45 minutes.

Payment Method

Deposit and withdraw securely via bKash, Nagad, Rocket, and bank transfer. Every transaction is SSL protected.

Need help? We are here

If you run into problems with gaming, do not wait — reach out. tj99's support team is ready to assist you in Bengali and English, seven days a week, 24 hours a day.

Ways to contact us

Live Chat
Chat directly from any page on the site — Bengali support available 24/7
Email Support
[email protected] — for serious issues, write to us with full details
Responsible Gaming Request
Contact the support team directly for deposit limits, self-exclusion, or time-out

If you need outside help, reach out to mental health service providers in Bangladesh. Gaming addiction is a treatable condition, and seeking help is a sign of courage.

Common questions about responsible gaming

Log in to your tj99 account and go to the Responsible Gaming section in Account Settings. There you will find options to set separate daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing one requires a waiting period — this is an intentional safety measure.

Yes, you can withdraw any withdrawable balance in your account before activating self-exclusion. For any financial matters during self-exclusion, please contact our support team.

A time-out is a temporary break — usually for a few days to a few weeks. Once the period ends, the account is automatically reactivated. Self-exclusion is much longer-term — from several months to several years — and the account cannot be reactivated during that period.

Repeatedly chasing losses to win back money, being unable to stop gaming, continuing to play at the cost of family or work, placing bets on borrowed money, and hiding your gaming activity — these are common signs of addiction. If you experience any of these, contact tj99 support right away.

No, self-exclusion can only be requested by the account holder themselves. However, if a family member believes someone is in trouble, they can let our support team know — we are able to offer guidance.

No. tj99 strictly follows a 21+ age policy. No one under 21 may open an account or play on our platform. If age verification fails, the account will be closed immediately.

Play responsibly,
enjoy with tj99

Game within your limits and enjoy every moment. Read our FAQ to learn more, or speak with us directly via live chat.

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