General Questions
tj99 FAQ — Answers to All Your Questions
Mobile gaming, deposits, casino, cricket betting, and slots — find your answer quickly from 20+ Q&As organized into five categories.
Whether you are new to tj99 or a regular — it is completely normal to have questions. This FAQ page was created with the most frequently asked questions from users in Bangladesh in mind. From using the site on mobile to depositing via bKash, playing live casino, or the details of placing cricket bets — every answer is given in plain English. If you cannot find the answer to your question, our 24/7 support team is always here to help.
Mobile Usage
Yes, very easily. On Android, open Chrome, go to the tj99 site, and select "Add to Home screen" from the menu. On iOS, use Safari, tap the Share button, and select "Add to Home Screen". This creates a shortcut on your phone so you can play directly like an app — no download needed.
Absolutely. The entire tj99 platform is fully optimized for mobile browsers. Slots, live casino, and sports betting run smoothly on any modern browser — Chrome, Firefox, or Safari. The layout automatically adjusts to the screen size, so there is no need to install a separate app.
If the connection is lost, the ongoing round is saved on the server. When the network comes back, log in again — your session and balance will be intact. If a slot spin stopped midway, the result will be shown on the next load. So there is no risk of losing a bet due to a network issue.
tj99 works on any smartphone or tablet running Android (6.0 or above) or iOS (13 or above). It can also be used normally from any modern browser on Windows or macOS computers. On older phones with less RAM, live video games may run a bit slower — using a Wi-Fi connection in that case will give better performance.
On Chrome: three-dot menu at the top right → Settings → Privacy and security → Clear browsing data → check Cached images and files, then Clear data. On Safari: Settings → Safari → Clear History and Website Data. Then reload the site. This is usually the simple fix for loading issues. If the problem persists, let us know via live chat.
Money Deposits
Log in to your account, go to the deposit section, select bKash as the payment method, and enter the amount (minimum ৳500). Send money to the displayed number using bKash's "Send Money" or "Payment" option, then enter the transaction ID in the form. The balance is usually added within a few minutes.
There are currently four methods — bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount for each method is ৳500. You can choose whichever method is most convenient for you.
First, wait a few minutes — confirmation from mobile banking can take a little time. If the balance still does not appear, contact our 24/7 live chat or email [email protected] with the transaction ID and time. The issue will be verified and resolved as quickly as possible.
tj99 does not charge any deposit fee — the full amount you send will be added to your account. However, your mobile banking provider or bank may apply their own transaction charge — that is determined by the respective service provider's policy.
Select Nagad on the deposit page and enter the amount (minimum ৳500). Send it from your Nagad app to the Nagad number shown on screen, confirm with your PIN, and submit the transaction ID you receive in the form. After payment is verified, the balance will be added automatically.
Casino & Table Games
Yes, tj99's live casino runs well on mobile. Since a live camera feed is streamed directly, you can play without lag as long as you have a good internet speed (4G or Wi-Fi). The dealer's close-up, betting chips, and game history are all clearly visible on a mobile display.
Teen Patti is a three-card game where the player with the best hand wins — bets are placed across combinations of Trio, Straight Flush, Straight, Flush, Pair, and High Card. Andar Bahar is simpler: one card is placed in the middle, and you just need to guess whether the next card of that value will appear on "Andar" (left) or "Bahar" (right). Both games are played in real time with a live dealer.
In live dealer games, a trained dealer deals cards or spins the roulette from a studio, live on camera. A video stream comes to your screen and you can place bets within the allotted time. The game result is in the real dealer's hands — not a software-generated random number. It is the most realistic experience in online casino.
Yes, every table game has a minimum and maximum bet limit. There are generally various options ranging from low-stakes tables to high-stakes VIP tables. The limits for each table are visible in the lobby before you enter, so it is easy to choose the right table for your budget.
Cricket Betting
If a match is completely abandoned due to rain, weather, or any other reason and no result is determined, the bet is generally considered void and the full stake is refunded. If a result is determined via the DLS method, the bet remains active. Specific rules can be found in the terms and conditions.
Yes, tj99 supports betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and various other international cricket events. All events can be managed from the same account and the same wallet — no separate login needed.
Yes, accumulator or "parlay" bets are available. Add multiple selections to the bet slip together — if all selections are correct, the payout will be the total odds multiplied together. Keep in mind, if one selection is wrong, the entire accumulator loses. Higher potential returns come with higher risk, so manage your budget carefully.
The most popular markets are: Match Winner (who will win a match like Bangladesh vs India), Over/Under Runs, Top Run Scorer batter, Method of First Wicket, Innings Total, and Live In-Play Betting where odds change moment to moment while the match is going on.
Slots Questions
RTP stands for Return to Player — it is the theoretical percentage of how much money is returned on average for every ৳100 wagered over the long term. For example, a 96% RTP means on average ৳96 is returned for every ৳100 over a long period. However, this is an average across millions of spins — it does not guarantee wins or losses in any individual session.
Many slot games have a demo or fun mode where you can play with virtual credits at no risk. This lets you understand the game mechanics, bonus rounds, and features in advance. Winnings in demo mode cannot be withdrawn — it is for practice only.
First check the minimum bet of the game — for a smaller budget, choose a game with a lower minimum bet so you can play more spins. High-volatility games offer the chance of bigger wins but can have long dry spells — low volatility is safer for a small budget. Try it in demo mode first, then place real bets.
In most slots, the free spins bonus triggers when a certain number of scatter symbols land on the reels. During free spins, no bet is deducted from your own balance, but any winnings are real. In some games, multipliers are active during free spins which can multiply the winnings several times over.
In progressive jackpot games, a small portion of every player's every bet accumulates into a pool. The more people play, the more the prize pool grows. When someone wins the jackpot, the pool resets to zero and starts again. This is why the prize amount in some progressive slots can grow very large.
Still have questions? We are always here.
If you cannot find the answer on this page, tj99's support team is ready to help 24 hours a day, 7 days a week. Bengali or English — speak whichever language you are comfortable with.
24/7 Live Chat — directly on the site